Legal

Privacy Policy

Last updated on 13 August 2026. This policy explains how HyggeWorks collects, uses, and protects your personal information.

Table of Contents

  1. 1.Introduction
  2. 2.Who We Are
  3. 3.Scope of This Policy
  4. 4.Information We Collect
  5. 5.How We Collect Information
  6. 6.How We Use Your Information
  7. 7.Legal Bases for Processing
  8. 8.Cookies and Tracking Technologies
  9. 9.How We Share Information
  10. 10.International Data Transfers
  11. 11.Data Retention
  12. 12.Data Security
  13. 13.Automated Decision-Making
  14. 14.Your Rights and Choices
  15. 15.Privacy for Children
  16. 16.Third-Party Links and Services
  17. 17.Changes to This Policy
  18. 18.Contact Us

1. Introduction

Welcome to HyggeWorks. HyggeWorks is a computer systems design studio developed and maintained by HyggeWorks, and operated by Hygge Workshop Corporation Limited. This Privacy Policy describes how we collect, use, store, disclose, and safeguard personal information when you visit our website located at www.superworld.lat, when you contact us, and when you use any of the services we provide.

We take your privacy seriously. We have designed our information practices to be transparent, proportionate, and respectful of the trust you place in us. Please read this policy carefully so that you understand what information we collect, why we collect it, and how you can exercise control over your personal data.

By using our website or engaging with our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should not use our website or provide us with your personal information.

Your trust matters to us. We have designed every element of our information handling, from the way we collect data to the way we delete it, around the principle that you should always know what we hold about you and why. This policy is written in plain language so that anyone, regardless of technical background, can understand exactly how their information is treated.

2. Who We Are

HyggeWorks is a computer systems design and integration studio providing services within the computer systems design and related services industry. We help businesses architect, integrate, and operate dependable cloud infrastructure, custom platforms, and secure information technology systems.

The data controller for the purposes of this Privacy Policy is:

Hygge Workshop Corporation Limited
Rm 10C, 8/F, Block A, Hoi Luen Industrial Centre
55 Hoi Yuen Road, Kwun Tong
Hong Kong (HK)

If you have any questions about this policy or about how we handle your personal information, you can reach us at help@superworld.lat or by phone at +1 484 906 2565.

3. Scope of This Policy

This policy applies to all personal information we collect through our website, through email and telephone communications, through our business development activities, and in the course of providing services to our clients and prospective clients.

This policy does not apply to third-party websites, applications, or services that may be linked from our website. Those third parties have their own privacy practices, and we encourage you to review their policies before providing any information to them.

This policy also does not apply to information that has been anonymized or aggregated in a manner that no longer identifies an individual. We may use such non-personal information for analytics and improvement purposes without restriction, subject to applicable law.

4. Information We Collect

We collect several categories of information in order to operate our website and deliver our services. The types of information we collect depend on how you interact with us.

4.1 Information You Provide Directly

When you contact us, request a consultation, respond to a survey, or enter into a service agreement with us, we may collect the following personal information:

  • Identity data, such as your full name and job title.
  • Contact data, such as your email address, telephone number, and company name.
  • Correspondence data, such as the contents of your messages, inquiries, and feedback.
  • Business data, such as project requirements, technical documentation, and other information you share in the course of an engagement.
  • Billing data, such as invoicing details and payment references where applicable.

4.2 Information Collected Automatically

When you visit our website, certain technical information is collected automatically. This may include your internet protocol address, browser type and version, operating system, referring URLs, pages visited, timestamps, and other diagnostic data that helps us maintain the security and performance of our site.

4.3 Information from Third Parties

We may receive information about you from third-party sources, such as publicly available business directories, professional networking platforms, and analytics providers. We use such information only to the extent necessary for legitimate business purposes, such as responding to an inquiry or understanding website usage.

4.4 Sensitive Information

We do not intentionally collect sensitive categories of personal information, such as information about health, race, ethnic origin, religious beliefs, or biometric data. In the rare event that a project requires such information to be processed, we will only do so with your explicit consent and only to the extent strictly necessary to deliver the agreed service.

5. How We Collect Information

We collect personal information through several methods, each described below.

Direct interactions occur when you fill in a form on our website, send us an email, call our office, or meet with our team. In these cases, you provide the information voluntarily and in full control.

Automated technologies collect technical information as you browse our website. This happens through standard web server logs and, where applicable, cookies and similar tracking technologies described in section eight of this policy.

Third-party sources may provide us with limited business information to help us verify the accuracy of contact details or to better understand how our website is used. We only work with providers who handle data lawfully and transparently.

6. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and provide the information or services you request.
  • To prepare proposals, estimates, and service agreements.
  • To deliver, maintain, and improve our computer systems design and integration services.
  • To communicate with you about projects, updates, and support matters.
  • To process billing and manage our contractual obligations.
  • To monitor and enhance the security, performance, and usability of our website.
  • To comply with legal, regulatory, and accounting obligations.
  • To send you information about our services where you have consented or where permitted by law.

We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning you. Where we rely on your consent, you may withdraw that consent at any time by contacting us using the details in section seventeen.

We limit access to personal information within our organization to those team members who genuinely need it to perform their role. Access is granted on a need-to-know basis and is reviewed periodically. We never use your personal information in a manner that is inconsistent with the purposes described in this policy or with the context in which the information was originally provided.

7. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following:

  • Performance of a contract, such as when we process information necessary to deliver services you have requested.
  • Legitimate interests, such as responding to inquiries, improving our services, and protecting the security of our systems, provided those interests do not override your rights.
  • Consent, where you have given clear permission for a specific purpose such as receiving marketing communications.
  • Legal obligation, where processing is required to comply with applicable law, regulation, or lawful request from a public authority.

We carefully balance our legitimate interests against your privacy rights and only process data where that processing is reasonable and expected in the context of our relationship with you.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and to gather limited information about how visitors use the site. A cookie is a small text file placed on your device when you visit a website.

We use only cookies that are strictly necessary for the website to function, along with limited analytics cookies that help us understand aggregate usage patterns. We do not use tracking technologies for cross-site behavioral advertising.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being sent. Please note that disabling certain cookies may affect the functionality of the website.

Our website does not currently respond to browser do-not-track signals, because there is no widely accepted standard for how such signals should be interpreted across the industry.

9. How We Share Information

We do not sell, rent, or trade your personal information to third parties. We share personal information only in the limited circumstances described below.

Service providers: we may engage trusted third-party companies and individuals to perform functions on our behalf, such as website hosting, email delivery, analytics, and payment processing. These providers only receive the information necessary to perform their functions and are contractually required to protect that information.

Professional advisers: we may share information with our legal, accounting, and other professional advisers where reasonably necessary for the provision of their services to us.

Legal and safety purposes: we may disclose information where required by law, regulation, legal process, or governmental request, or where we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: in the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

10. International Data Transfers

HyggeWorks is based in Hong Kong, and our primary operations and data storage are located there. In certain cases, information may be processed by service providers located in other jurisdictions.

When we transfer personal information across borders, we take reasonable steps to ensure that the information receives an adequate level of protection, including the use of appropriate contractual safeguards where required by applicable law.

By using our website or services, you understand that your information may be transferred to and processed in jurisdictions whose data protection laws may differ from those of your own country.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

The specific retention period depends on the nature of the information and the purpose for which it was collected. For example, correspondence related to a project is typically retained for the duration of the engagement and for a reasonable period afterward for reference and warranty purposes. Accounting and billing records are retained for the period required by applicable tax and corporate laws.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our internal data governance procedures.

We review the personal information we hold on a regular basis and delete any information that is no longer required. Where you have provided information as part of a sales inquiry that did not result in an engagement, we delete that information within a reasonable period after the inquiry is closed, unless you have asked us to remain in contact.

12. Data Security

We implement appropriate technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption where appropriate, network monitoring, and regular review of our security practices.

We restrict access to personal information to those employees, contractors, and service providers who need the information to perform their duties and who are bound by confidentiality obligations.

Although we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to take reasonable precautions when sharing information online.

Our security measures are reviewed on an ongoing basis. We conduct regular assessments of our systems, apply security patches promptly, and train our staff on data protection practices. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities where required by law, without undue delay.

13. Automated Decision-Making

In some circumstances, we may use automated systems that support decisions about our website, our services, or our business operations. These systems can include analytics tools that group visitors by behaviour, dashboards that summarise usage patterns, and internal routing tools that help our team respond to requests in a consistent and timely manner.

We do not rely on automated decision-making that produces legal or similarly significant effects on you without human involvement, unless we are permitted to do so by law and have informed you of the relevant details in advance. Where an automated decision would otherwise have such an effect, we will take appropriate measures to ensure that a member of our team can review the outcome and that you have a way to raise questions or concerns.

The automated processes we use are designed to be fair and transparent. We regularly review the inputs, outputs, and assumptions behind these systems, and we correct any patterns that appear to disadvantage a particular group of users without a legitimate business reason. Where you believe an automated process has affected you in a way that you do not understand, you may contact us and ask for an explanation of how the decision was reached.

When we engage third-party providers to run analytics or similar tools on our behalf, we require them to process the resulting information under our instructions and in accordance with this policy. We do not sell the information generated by these systems, and we do not use it to make automated decisions about credit, employment, housing, or other categories that would require special legal safeguards.

We will update this section if we begin using automated decision-making in a way that creates legal effects for you, and we will seek your consent where applicable law requires it.

14. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal exceptions.
  • Object to or restrict certain types of processing.
  • Request portability of your information in a structured, machine-readable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in section seventeen. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing certain requests.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your information in accordance with applicable law.

We will respond to all legitimate requests within thirty days, although more complex requests may take longer. If we require more time, we will inform you of the reason for the delay. In most cases, we do not charge a fee to respond to a request, unless the request is clearly unfounded, repetitive, or excessive.

15. Privacy for Children

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information from our systems as quickly as possible.

16. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. This policy does not govern the privacy practices of those third parties.

We are not responsible for the content, privacy policies, or practices of any third-party website or service. We encourage you to review the privacy policy of every website you visit before submitting any personal information.

If we integrate third-party services into our client engagements, we do so under contractual terms that require those providers to handle data lawfully and protect it appropriately.

We take reasonable steps to select third parties that demonstrate a strong commitment to privacy and security. However, once you leave our website, our responsibility for your information ends, and the terms and privacy policy of the destination website will govern how your information is handled there.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this page and, where appropriate, provide notice on our website.

We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the revised policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.

Hygge Workshop Corporation Limited
Rm 10C, 8/F, Block A, Hoi Luen Industrial Centre
55 Hoi Yuen Road, Kwun Tong
Hong Kong (HK)

Email: help@superworld.lat
Phone: +1 484 906 2565
Website: www.superworld.lat

We are committed to resolving any privacy concerns promptly and fairly. Please do not hesitate to reach out to us.

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